24 hour towing in Jersey City, NJ: the questions, answered the way our dispatcher answers them

A person, every night of the year, holidays included. The number on this page, (908) 666-3168, goes to the dispatcher who moves the trucks. A big share of our Jersey City work comes in after the last PATH train, from the waterfront garages, the tunnel approaches, Journal Square and the Extension exits, and it is handled the same way a noon call is.

From the yard, about 28 minutes by the Turnpike Extension, and we would rather say that than pretend otherwise. In practice the trucks are usually already north, working Bayonne, the Extension or the waterfront, so the dispatcher quotes from where the nearest truck is at that minute. Greenville and Route 440 tend to be quickest; the Heights and Journal Square can run longer unless a truck is already up there.

$149 by phone for dispatch and hook-up, $129 if you book online yourself. The dispatcher states the mileage to your chosen shop or driveway before sending anyone. A jump, a tire swap, a lockout or a fuel drop is a single flat charge. The hour, the weekend and the holiday add nothing, and the prices page lays the whole thing out.

The truck usually cannot, because most of those decks are too low for a flatbed. The driver meets you at the ramp, brings the car up to street level with dollies or a wheel-lift, and loads it on Washington Boulevard, Marin Boulevard or whichever street the exit lets out on. Tell dispatch the garage name, the level and the entrance you will stand at.

On the New Jersey Turnpike and the Garden State Parkway the shoulder itself is served by the Turnpike Authority's authorized garages; book with us anyway, and once the authorized truck has the car off the highway we take it from the exit or the garage's lot to the shop or driveway you choose, at the same flat quoted price. City streets, Route 440, Route 139, Tonnelle Avenue, Route 7 and Routes 1 & 9 Truck get a direct dispatch with no middle step.

Wherever you tell us. Your mechanic on Communipaw, a body shop in Kearny, a dealer on Route 440, your own driveway in the Heights. We do not steer cars to a yard that bills daily storage plus a release fee, and we charge no storage on a car that went straight to your destination.

No. Anyone in Jersey City can dial and pay what was quoted. If a plan or your insurer covers towing, calling us directly and filing the itemized receipt afterward tends to beat waiting at night for the plan to find someone who will drive to the waterfront.

Yes, on a flatbed, four wheels up and strapped at the tires, which covers most of what parks in Newport and the Heights. Say what you drive; a low-angle approach is set up for anything that sits close to the road, and the correct truck comes the first time.

Yes. Skates or the wheel-lift move the car sideways or forward out of the gap, and then it is loaded. On the narrow one-way blocks off Central and Palisade, say which side the car is on so the truck enters from the correct end of the block.

Leave it off. Tell dispatch the car was in water: it rides a flatbed, never a wheel-lift, and the driver checks how deep it is before reversing in. The canal-basin blocks, the Route 440 underpasses and a few streets beneath the Heights fill first in heavy rain.

Yes, one or two riders in the cab, free. More than that, say so and the dispatcher works it out; nobody is left standing on Tonnelle Avenue at night.

Yes. The medium and heavy-duty trucks share the Linden yard with the flatbeds, and they handle tractors, chassis, box trucks and buses at Greenville Yards, on Route 440, on Routes 1 & 9 Truck and over the Hackensack bridges. Fleets get a direct line and one invoice a month.

Usually closer than the yard. Our trucks work the Extension, Bayonne and the Hudson waterfront through the night, so a call from Greenville, Downtown or the West Side often finds one already nearby. Give the dispatcher a cross street, a garage or an exit and you get the actual arrival time of the nearest truck.

Yes. Book online and the booking fee is $129 instead of $149. Stuck on Route 139 this minute? Then (908) 666-3168 is quicker; the online saving is meant for people with a few minutes to type.

Yes: flatbed and wheel-lift drivers, owner-operators with their own rigs, and roadside providers. Pay, open seats and the application live on the driver jobs page.

Call (908) 666-3168, say emergency, give a cross street, a garage name or an exit number, and the closest truck is moving before you hang up. Online booking saves $20; on a shoulder, the phone wins.

Yes. A flatbed with a locking front-wheel chock and soft tie-downs, no sling. Sport bikes, cruisers, scooters, from a Route 440 shoulder, a Downtown garage or a Greenville driveway after a winter under a cover.

Yes. The park lots and the Liberty Science Center garage lock at night, but park police and security will admit the truck once you have called us. Tell dispatch which lot, which gate you are nearest and whether you are at the car or at the ferry landing.

Yes. Jersey City to any adjoining town is an ordinary local job on one quote, the $149 fee plus the miles. Manhattan, Brooklyn, the shore or another state is priced the same way with the tolls folded in.

No. One or two passengers ride at no charge. More than that, tell the dispatcher and we will figure it out together rather than leave anyone standing on a shoulder.

He names the figure before he touches the car. The $149 never changes; a winch or dollies for a car that cannot roll or steer gets priced at the curb, and you say yes or no.

Yes, to the city streets and the Route 139 and Twelfth Street approaches, which are direct dispatch. Inside the tunnel itself and its plaza the Port Authority handles the immediate move; once the car is off their property we take it from wherever it was set down to your shop. Tell dispatch which approach and which direction.